Nairobi Serena Hotel

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Nairobi Serena Hotel
$$$$

Overview

The 5-star modern Nairobi Serena Hotel is situated merely 450 metres from Central Park Nairobi and boasts a hot tub and a hair salon. This Nairobi hotel offers a banquet hall, within 25 minutes' walk of the David Sheldrick Wildlife Trust, making it an attractive choice.

Location

The hotel is notable for its lush location in the very heart of Nairobi, providing quick access to the Nairobi Central Business District, which is 2.5 km away. Pampering its guests with wellness experiences, the Revitalize Wellness Center is nearly 30 minutes' walk from the Serena Nairobi. The accommodation is also surrounded by palm trees and gardens. Standing 2.2 km away, the stone Khoja Mosque is a hard-to-miss divine tourist destination.

The nearest bus stop is Knh/kmtc, located about a 15-minute walk away.

Rooms

There are 128 rooms at Nairobi Serena Hotel, each of them has air conditioning, as well as entertainment amenities such as a flat-screen TV with satellite channels and a direct dial phone. They are furnished with soundproof windows, and also come with a mini fridge bar, coffee and tea making equipment. You'll find nice touches like a walk-in shower and a separate toilet, along with a hairdryer and bath sheets to enhance your stay. Rooms of the Serena overlook the garden.

Eat & Drink

This Nairobi hotel offers an à la carte restaurant as well as a swim-up bar. The restaurant at the property has international menu. Guests can enjoy a selection of Asian dishes at Herbs and Spices Pan-Asian Restaurant situated right around the corner from this hotel.

Leisure & Business

The Serena Nairobi provides a gym and a sauna for an additional fee. This Nairobi hotel offers options for sports and relaxation in a wellness centre and a full-service spa or in a gym. The presence of a golf course ensures guests an active stay at the accommodation. Business travellers will benefit from a laptop safe and a photocopier available at a conference room and a world-class conference centre on site.

Good to know
Check-in/Check-out
from 12:00-23:30
from 01:00-10:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of US$40 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
Italian
Building
Year renovated:2007
Number of floors:7
Number of rooms:128
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Executive Room
  • Room size:

    26 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Deluxe Twin Room
  • Room size:

    26 m²

  • Bed options:
    2 Single beds
  • Shower
  • Coffee machine
Premium Room
  • Room size:

    26 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Coffee machine
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage

Room view

  • Garden view
  • With view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Nairobi Serena Hotel

💵 Lowest room price 119 £
📏 Distance to centre 500 m
🗺️ Location rating 8.8
✈️ Distance to airport 5.2 km
🧳 Nearest airport Wilson, WIL

Location

Address
The address has been copied.
Kenyatta Avenue,, Nairobi, Kenya, 00100
Map view
Kenyatta Avenue,, Nairobi, Kenya, 00100
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Kenyatta Avenue
Central Park Nairobi
440 m
Restaurant
Herbs and Spices Pan-Asian Restaurant
10 m
Restaurant
CJ's
2.6 km
Restaurant
Slims
860 m
Restaurant
Pointzero Coffee
3.1 km
Restaurant
Eagle Peak Spur
860 m
Restaurant
Habesha
860 m
Restaurant
Cin Cin Bar
860 m

Reviews of Nairobi Serena Hotel

9.2 /10
Perfect
418 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
#35 of 362 hotels in Nairobi
Our guests’ reviewsWrite a Review
  • C
    Charles
    United States
    left 13 reviews
    Wrote a review on 09 Dec
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    spacious room
    delicious buffet
    really good service
    outdoor dining
    limited options

    The spacious Beautiful Double Room offered a comfortable bed and excellent amenities. The daily breakfast buffet featured fresh pastries, organic juices, and a variety of international dishes, ensuring a good start to each day. The staff provided really good service, assisting efficiently with all my business needs, including access to the well-equipped business center and excellent internet connectivity.

    Limited outdoor dining options.

    Deluxe Double Room
  • K
    Kenny
    United Kingdom
    Wrote a review on 08 Dec
    Great
    8.2

    The hotel was beautifully designed and first-rate, had a comfortable atmosphere. We have booked twin room with luxury toiletries, all normal facilities, a nice ample shower for 7 nights. The breakfast was extensive and nice hot and for every taste; the staff was really helpful! Greatly enjoyed our stay.

  • J
    Jeanne
    United States
    Wrote a review on 08 Dec
    Perfect
    9.0

    The rooms were nicely decorated and brand-new with all normal facilities and the breakfast was superb. The place had a comfortable atmosphere.

  • K
    Kathryn
    United States
    left 5 reviews
    Wrote a review on 07 Dec
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining10.0
    8.0
    multicultural buffet
    friendly staff
    wellness spa

    The buffet menu was a good surprise, with a gorgeous array of multicultural dishes. The staff were friendly. The wellness spa offered amazing services, particularly for those with specific hair needs, a lovely treat after a long journey.

    No major complaints .

    Deluxe Double Room
  • J
    Jack
    United States
    Wrote a review on 05 Dec
    Nice
    6.8

    The extremely helpful staff truly made me feel welcome. I found the hotel's location peaceful and convenient, so close to the areas around Nairobi as well as Wilson Airport. There was a poolside restaurant nearby.

    The staff were funky, didn't expect that coming.

  • T
    Tom
    United States
    left 7 reviews
    Wrote a review on 23 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    heated pool
    beautiful decor

    The gym was awesome!

    Deluxe Double Room
  • S
    Sean
    United States
    left 1 review
    Wrote a review on 01 Nov
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining8.0
    9.0
    wellness spa
    accessible gardens
    calming atmosphere
    outdoor seating
    limited options

    The beautiful Moroccan-style wellness spa had a calming atmosphere, perfect for relaxation, and the gardens were accessible and lovely for leisurely strolls. I felt pampered and completely at ease .

    More outdoor seating would be appreciated.

    Deluxe Double Room
  • B
    Bill
    United States
    left 15 reviews
    Wrote a review on 30 Oct
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining10.0
    8.0
    multicultural buffet
    friendly staff
    wellness spa

    Serena hotel was a good experience with its gorgeous multicultural buffet. The staff were friendly and helpful. The standout was the wellness spa, especially great for black hair. Plus, it's conveniently close to masai mara.

    do recommend

    Deluxe Double Room
  • T
    Tim
    United Kingdom
    Wrote a review on 30 Oct
    Great
    8.0

    The rooms are spotless, with amazing views, and the location is magnificent right across from one of the parks.

  • G
    Gary
    United States
    left 16 reviews
    Wrote a review on 29 Oct
    Great
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service8.0
    Dining7.0
    8.0
    charming decor

    Warm welcomes with room hiccups

    Upon my late arrival, the warm greeting and clean, comfortable room set a pleasant tone for the night. The hotel's decor radiated charm, enriching the stay.

    Superior Double Room

FAQ about Nairobi Serena Hotel

How far is the city centre from the 5-star Nairobi Serena Hotel hotel?
The 5-star Nairobi Serena Hotel hotel is located in a business area.
Which popular attractions are located near the Nairobi Serena Hotel hotel?
Snake Park, placed about a 10-minute ride from the Nairobi Serena Hotel hotel, as well as Jeevanjee Gardens (a 25-minute walk away) are worth visiting.
Should we expect an airport shuttle to bring us to the hotel?
Bus shuttle which will take you to the hotel with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the 5-star Nairobi Serena Hotel?
Yes, the 5-star Nairobi Serena Hotel offers guests to park their cars at parking spaces for free.
What are the recommended dining options during the stay at the Nairobi Serena Hotel?
Guests of the Nairobi Serena Hotel can dine just outside the property in a highly rated-9/10 according to reviews-wine bar Pango Brasserie offering European cuisine.
Can I eat breakfast at Nairobi Serena Hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of Nairobi Serena Hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 12:00 to 23:30 and check out from 10:00.
What payment methods are accepted in the 5-star Nairobi Serena Hotel?
Payment methods in the 5-star Nairobi Serena Hotel include:
  • сash
  • Visa
  • American Express
  • Mastercard
What kinds of rooms does the 5-star Nairobi Serena Hotel hotel offer?
The 5-star Nairobi Serena Hotel hotel offers such room types as King Room, Suite, and Deluxe Room.
Which facilities are offered in the rooms of the hotel?
Most rooms of the hotel include a balcony and a dining place as well as a safe box provided for guests' security.
Is the 5-star Nairobi Serena Hotel equipped with amenities for persons with disabilities?
Yes, the 5-star Nairobi Serena Hotel provides rooms with accessible facilities, wheelchair access, and accessible bathrooms to improve the experience for the guests with special needs.
Which facilities are provided in the 5-star Nairobi Serena Hotel hotel?
The 5-star Nairobi Serena Hotel hotel includes such facilities as currency exchange and a lift, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What spa facilities are provided at the 5-star Nairobi Serena Hotel?
Pampering amenities in the 5-star Nairobi Serena Hotel include a hot tub and sauna facilities.
Do you have a pool at the 5-star Nairobi Serena Hotel hotel?
Yes, the 5-star Nairobi Serena Hotel hotel features a swimming pool.
Check rooms and rates
Check-in
Select date
-
Check-out
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Rooms and Guests2 Guests, 1 room